FAQs
Thank you for visiting orovyashop.com (hereinafter referred to as the “Site”). We are committed to providing you with a great shopping experience and hope to answer any questions you may have while using the Site. The following are terms regarding problem resolution to help you resolve any issues you may encounter during your purchase.
- Frequently Asked Questions (FAQs)
We have a FAQ section on our Site that covers common inquiries and questions, such as:
How do I place an order?
How do I modify or cancel an order?
How do I choose the right size?
What is the return and exchange policy?
We recommend that you review the FAQs before contacting customer service so you can quickly find the information you need. - Customer Service Contact
If you encounter any questions while using the Site or cannot find the answer in the FAQs, please feel free to contact our customer service team. We will be happy to assist you. - Feedback
We value your feedback and welcome your comments or suggestions regarding our products, services, or your experience with the Site. Your feedback helps us continuously improve and provide a better shopping experience. You can submit feedback via email or online chat. - Order Issues
If you have any questions about the status, shipping, or payment of your order, please contact our customer service team immediately. Please provide your order number and relevant information so that we can promptly address your issue. - Product Issues
If you discover a defective, damaged, or incorrect item upon receipt, please contact us within 48 hours of receiving it and provide relevant photos and order information so that we can promptly address the issue. - Data Privacy Issues
If you have any questions about the collection and use of your personal data, please review our Privacy Policy or contact us directly. We are committed to protecting your personal information and will promptly respond to any questions you may have. - Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, so we encourage you to check back regularly for the latest information. Your continued use of this website constitutes your acceptance of any changes to these Terms.
Thank you for choosing orovyashop.com. We look forward to providing you with excellent service and support!
No products in the cart.